Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online casino gaming should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose completely.
Please gamble responsibly and within your means.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online casino gaming. This is a legal requirement and strictly enforced.
If you are under 18, you are not permitted to use any online casino services. Parents and guardians are encouraged to discuss responsible gaming with young people in their care.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be present:
- Spending more time or money on gambling than intended
- Repeatedly trying to cut back or control gambling without success
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling to escape stress, anxiety, depression, or other problems
- Neglecting family, work, school, or other important responsibilities
- Borrowing money or going into debt to finance gambling
- Experiencing relationship problems due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Failed attempts to stop or reduce gambling
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools & Limits
Most reputable online casinos offer built-in tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a given period
- Reality Checks: Receive regular pop-up reminders showing how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from an online casino for a period you choose
- Session Time Limits: Set automatic logouts after a set period of play
Use these tools proactively to protect yourself and maintain responsible gaming habits.
Support & Help Organizations
If you are struggling with problem gambling, help is available. The following organisations provide confidential support:
New Zealand
- Problem Gambling Foundation (Aotearoa)
Free, confidential support for people affected by problem gambling
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Helpline
Free telephone counselling service
Phone: 0800 654 655
International Support Services
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
All support services are confidential and free to access.
If You Need Help
Problem gambling is a serious issue that can affect your mental health, finances, relationships, and overall wellbeing. If you or someone you know is struggling, please reach out for help today.
There is no shame in asking for support. Professional counsellors are available 24/7 to provide confidential assistance.
Contact the Problem Gambling Foundation (Aotearoa) now: 0800 664 262